Sarmad shares how he built his career as a Client Advisor at Acrisure, shaping client trust, navigating daily challenges, and growing through collaboration to serve those he supports.
Career
March 25, 2026
When Sarmad first stepped into the insurance world as a 20 year old college student, he had no idea the opportunity would shape the course of his career. What began as an opportunity with a close friend soon grew into a passion for helping clients feel protected, informed, and confident in their coverage.
Today, as a Client Advisor at Acrisure, Sarmad brings that same dedication, rooted in persistence, relationship building, and a genuine commitment to serving others, to every interaction.
Read on to learn about how Sarmad got started as a Client Advisor at Acrisure and explore what stands out about his day-to-day experiences.
A Start in Insurance
Sarmad’s introduction to the insurance industry happened when his best friend encouraged him to join an office that their family had just opened. It was Sarmad’s first exposure to sales, client service, and the fast-paced world of insurance.
Sarmad quickly discovered a knack for building relationships.
“I started going directly to local car dealerships and handing out my business cards in hopes of earning referrals when customers purchased vehicles,” Sarmad said. “I promised quick quotes and the best rates available and focused on being responsive and dependable from day one. That early experience taught me the value of persistence, relationship-building, and follow-through.”
Acrisure later acquired the office, and Sarmad quickly grew to love the organization and its culture.
“Since joining Acrisure, I’ve learned a great deal about cross-selling and collaborating with colleagues to help each other grow and better serve our clients,” he said.
Transitioning Into an Acrisure Client Advisor Role
Sarmad’s background in grassroots relationship building served him well as he stepped into his current role.
“Learning how to communicate clearly and build trust from the ground up has been invaluable,” he said.
Like many entering the insurance industry, there was a learning curve. Sarmad overcame it by staying curious, asking questions, and leaning on mentors and teammates within Acrisure. That collaborative support system helped him quickly develop confidence and broaden his technical expertise.
A Day in the Life as an Acrisure Client Advisor
Client Advisors at Acrisure work closely with clients to understand their needs and tailor solutions that protect what matters most. For Sarmad, the day starts early by reviewing emails, messages, and new business opportunities. From there, he prioritizes urgent quotes, time sensitive requests, and follow ups with top leads, including prospects from the previous year.
The highlight of his day?
“Hearing the relief in a client’s voice when they understand their coverage and feel they have an agent they can trust.”
Sarmad works with a wide range of clients, from new drivers to newlyweds to families with children expanding their coverage. He enjoys helping people save money while making informed decisions about their insurance needs.
One impactful mindset shift has been learning to prioritize long-term client relationships over short-term wins.
One impactful mindset shift has been learning to prioritize long-term client relationships over short-term wins.
Impact That Matters
When asked about a client story that stood out, Sarmad had a recent example. A new customer had been referred by several family members. When Sarmad presented her quotes, she told him, “I don’t need to review the coverages—my entire family trusts you.”
“That moment meant a lot,” he said. “Trust is hard to build, and hearing that from someone I had just met was very rewarding.”
He credits much of his continued success to Acrisure’s collaborative environment. When a situation falls outside his immediate specialty, he knows he can reach out to colleagues across the organization to ensure clients get the expertise they need.
For Sarmad, success is measured by strong relationships, consistent service, and steady growth of his book of business.
Growth Through Collaboration
Acrisure has played a meaningful role in Sarmad’s professional development. Through training, mentorship, and exposure to diverse markets, he has deepened his technical knowledge and strengthened his ability to collaborate across teams.
“There are so many talented individuals at Acrisure,” he said. “I take every opportunity to learn from them—ask questions, hear their stories, and gain new perspectives.”
One impactful mindset shift has been learning to prioritize long-term client relationships over short-term wins. That shift, he says, has been key to his growth.
What Motivates Sarmad
Sarmad is driven by helping people protect their families and financial well being. He loves earning clients’ trust and helping them feel secure in their choices.
He also wants people to understand that a Client Advisor’s role is much more than sales.
“It’s about educating, advising, and building long-term partnerships,” he explained.
If he could give his younger self advice? Stay patient, remain consistent, and never stop learning.
Looking Ahead
Sarmad is excited about the future at Acrisure and looks forward to continuing to grow his client base, expand his skill set, and contribute to a culture defined by collaboration and innovation.
When asked what advice he would give someone considering a Client Advisor role, he shared:
“Be disciplined, relationship focused, and open to learning. If you’re committed to serving clients well and working as part of a team, this can be a very rewarding career.”
About Acrisure
Acrisure is a global fintech company on the rise that puts the world’s top products and services into the hands of ambitious businesses and individuals. Join our team to make your next chapter the best one yet. Learn more and explore our open roles.
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